Interview with Dr David Caruso, management psychologist from Yale University, California and co-founder of the EI Skills Group.
David discusses whether emotional intelligence is trait or ability based.
David emphasises that emotional information plays a critical role in our working lives since the relationships we form are governed by rules of behaviour – of cooperation and dominance, among others – that are triggered by our emotions. Being able to understand this information and its impact is what makes an individual, at least in part, emotionally intelligent.
This interview was recorded at the 2nd Human Resources Conference on Emotional Intelligence held in Mumbai, India in 2015.