Bespoke Training and Delivery

Emotional Intelligence is what distinguishes superior performance from average performance both in individuals and in teams.

It is made up of two parts:

Intrapersonal Intelligence is what is needed for effective self-management – something everyone requires, both in life as a whole and at work. It is about being intelligent in understanding what is going on inside you and doing what you need to do to make quality decisions.

Interpersonal Intelligence is what is needed for effective relationship management which, since human beings are social animals is required both in life as a whole and at work. It is about being intelligent in understanding what is going on in other people and between people, and doing what you need build authentic relationships.

First Thought Training, in partnership with Ei4Change, can now offer online emotional intelligence courses.

Online courses are a cost effective way for people individually or throughout an organisation to gain a consistent grounding in emotional intelligence and maintain their Continuing Professional Development (CPD).

Online courses are available as stand-alone courses or as part of a blended learning intervention.

FREE

By completing this course, you will be able to

Explain what mindfulness is and why it is becoming increasingly recognised as being important at work
Define practical, pragmatic and realistic ways of being to reduce stress and enhance well-being
Recognise opportunities to practice mindfulness
Examine how your awareness is influenced by your thoughts, your emotions and your body
Describe how the brain works with mindfulness
Recollect how unpleasant and negatives thoughts can be effectively managed
Develop your skills and experience with mindfulness

£124.99

By completing this course, you will be able to

Identify what emotional intelligence is and what it is not
Explain what emotional intelligence is and why it is important
Explain the difference between EQ and EI
Describe how emotional intelligence differences from other intelligences
Recognise how and why emotions are important
List some emotional intelligence competencies that can be developed

£124.99

By completing this course, you will be able to

Explain why self-awareness is important and a key component of emotional intelligence
Describe the benefits of good levels of self-awareness
Determine ways that self-awareness can be developed
Recognise the potential of blind spots and how these can be reduced through feedback
Ascertain how your values influence your strengths and weaknesses driving your behaviour
Develop ways to increase your levels of self-awareness and improve your self-perception

£124.99

By completing this course, you will be able to

Describe the two types of problems and how you can work with them
Explain how to work with adaptability, innovation, risk and creativity
Distinguish between objectivity and subjectivity
Define how your experience impacts upon your prejudices and judgements
Assess how your impulses work and the effect that they can have on others
Identify how to use emotions in problem solving and how they are involved in decision making
Evaluate intuition within problem solving
Develop ways to increase your efficiency in working with and solving problems

£124.99

By completing this course, you will be able to

Evaluate working with different levels of stress
Define stress tolerance and describe how stress tolerance relates to resilience
Identify the emotions that drain resilience and the emotions that enhance resilience
Assess ways of using resilience
List eight action strategies to develop resilience
Explore how to support others to build their resilience
Identify ways to develop your flexibility around working with change
Determine how you work with optimism
Develop ways that you can enhance your stress tolerance

£179.99

By completing this course, you will be able to

Identify how team working through emotional intelligence can lead to better outcomes
Recognise why some conflict is to be expected and why it is a part of healthy relationships
Examine behavioural styles with a focus on how to work with others with different styles
Define high performing teams and the three virtues of an ideal team player
Explain how to develop resilience within teams
Ascertain how to work to build the hearts and minds of your team
Assess ways to work with your team for more effective performance
Develop your social skills as a team player and leader and build your emotional intelligence

£124.99

By completing this course, you will be able to

Assess your own Personality Type
Identify the how people get their energy, take in information, process information and work with these to organise their lives
Give examples of how to communicate with various Types to build effective relationships
Determine ways to work more effectively with behavioural preference
Develop your social skills and emotional intelligence through greater empathy with Type

£124.99

By completing this course, you will be able to

Assess your own DISC Style
Identify the main behavioural characteristics of the four DISC Styles
Give examples of how to interact with each DISC to build effective relationships
Describe the behavioural responses associated with each DISC in stressful situations
Determine ways to work more effectively with each DISC Style
Develop your social skills and emotional intelligence through greater empathy of the DISC Styles

[Please note. Courses are priced in GBP but are purchased in USD.]