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Emotional Intelligence, Featured, Interpersonal, Self Awareness

Emotional Intelligence, Learning and Behaviour Change

An interview with Dr Robin Hills (Ei4Change) and Jamie Ryder (Spotlight Training Co) Let’s start with how you began your training journey and how…
Emotional-Intelligence-A-Key-Factor-in-Successful-Onboarding
Empathy, Featured, Interpersonal

The Evolution of Selling Strategies Utilising Emotional Intelligence

Emotional Intelligence in Modern Selling In today’s sales environment, emotional intelligence has become a defining factor in how effectively professionals connect with clients and…
Concept-search -for-idea-ei-matters
Decision Making, Empathy, Featured, Interpersonal

Handling Objections

Handling Objections with Confidence and Emotional Intelligence Objections are a natural part of any sales conversation. They are not barriers to avoid but opportunities…
Empathy-in-Sales-Connecting-with-Customers-on-a-Deeper-Level-through-Emotional-Intelligence
Decision Making, Empathy, Featured, Interpersonal

Using Emotional Intelligence and Emotions within the Sales Process

Emotional Intelligence and the Inner Work of Selling Before you can use emotional intelligence effectively in sales, you need a clear understanding of yourself.…
Customer-Social-Styles-for-Success-ei-matters
Decision Making, Emotional Intelligence, Featured, Interpersonal

The Intricate Dance of Neuroscience and Sales

The Neuroscience Behind Effective Selling Selling has always been about more than persuading someone to buy a product or service. At its heart, it…
Understanding- Customer- Decision-Making-ei-matters

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ei-matters is a digital magazine focused on emotional intelligence. We bring you news, views, articles, podcasts and more from the emotional intelligence domain.

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