Terms and Conditions
Welcome to Ei4Change.
By accessing our website, enrolling on our courses or using our learning resources, you agree to these Terms and Conditions. They are designed to ensure a positive, respectful and productive learning experience for everyone.
Our Courses
Ei4Change provides educational courses, learning resources and interactive tools to support personal and professional development.
Our content is designed to help you develop practical emotional intelligence and related skills. It is intended for educational purposes and should not be regarded as medical, psychological, legal or financial advice.
Your Learning
We encourage you to engage thoughtfully with our courses and learning activities.
Some courses include interactive exercises, self-reflection activities and AI-supported learning tools. These are designed to encourage personal insight and development. The recommendations and feedback provided should always be considered alongside your own judgement and experience.
Account Access
When you enrol on a course, you are responsible for maintaining the security of your account and login details.
Your course access is provided for your personal use and must not be shared with others unless expressly permitted.
Intellectual Property
All course materials, videos, workbooks, assessments, interactive tools, graphics and written content remain the intellectual property of Ei4Change unless otherwise stated.
You may use these materials for your own personal learning and professional development.
You may not reproduce, distribute, modify or sell any part of our content without our prior written permission.
Payments and Refunds
Course prices, payment methods and any applicable refund policies are displayed at the time of purchase.
Where a money-back guarantee is offered, the applicable terms will be clearly stated on the relevant course or product page.
Availability
We aim to provide continuous access to our courses and online learning platform.
Occasionally, services may be temporarily unavailable due to maintenance, updates or circumstances beyond our reasonable control. We will make every reasonable effort to minimise disruption.
Responsible Use
We ask all learners to use our courses, community spaces and interactive tools respectfully and responsibly.
You agree not to:
- misuse or attempt to interfere with our website or learning platform
- share unlawful, offensive or harmful content
- attempt to copy, reverse engineer or exploit our learning materials or software without permission
- use our services in any way that could negatively affect other learners.
Artificial Intelligence
Some Ei4Change learning experiences use artificial intelligence to provide personalised insights, reflective questions and learning recommendations.
AI is used to support your learning and development. It is not intended to make decisions about you, and your own judgement and reflection should always remain central to the learning process.
Please refer to our Responsible AI Principles and Privacy and Data Use pages for further information.
Privacy
Your privacy is important to us.
Our collection and use of personal information is explained in our Privacy and Data Use policy.
Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements or business practices.
The latest version will always be available on our website.
Contact Us
If you have any questions about these Terms and Conditions, please contact us through the details provided on the Ei4Change website.
Our Commitment
At Ei4Change, our aim is to provide learning experiences that are practical, trustworthy and centred on people.
We are committed to maintaining high professional standards, protecting your privacy and using technology responsibly to help you develop the emotional intelligence and human skills that matter most.
Ei4Change
Empowering Emotional Management
© 2026 Emotional Intelligence 4 Change Ltd. All rights reserved.